Compare Merrill and Citrix ShareFile

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Industry Solutions

Features

Bankruptcy

yes yes yes
Biotech Licensing yes yes yes
Board Portals no yes yes
Clinical Studies no yes yes
Debt Financing yes yes yes
Distressed Real Estate no yes yes
Document Repository yes yes yes
Due Diligence yes yes yes
Fundraising yes yes yes
Hedge Funds no yes yes
IPO & Exits yes yes yes
Litigation yes yes yes
M&A Buy Side yes yes yes
M&A Sell Side yes yes yes
Post Merger no yes yes
Private Equity yes yes yes
Procurement Management no yes yes
Restructuring

no yes yes

Files & Folders Management

Features

File Formats Supported

Any file types can be uploaded. PDF and MS Office files can be viewed, any other file types must be downloaded to view

PDf, any MS Office format as well as 7zip, rar, cab, gzip can be viewed, any file format can be uploaded

All MS Office document formats, as well as pdf, txt, pub, rtf, htm, html, mht, jpg, jpeg, jpe, gif, bmp, png, tif, tiff, wmf, and flv

Automatic Numerical Indexing of Files & Folders yes yes yes
Drag & Drop Upload of Multiple Files and Folders yes yes yes
Desktop Synchronization no yes yes
Archives Upload & Extraction no yes yes
Export of Data Room Index to Excel yes no yes
Document Version Control no yes yes
Multilingual Documents Index

no yes yes

File Protection & Digital Rights Management

Features

Granular Document Permissions

yes yes yes
View-Only Access yes yes yes
Prevention of Download, Print and Copy yes yes yes
Remote Shredding of Documents no no yes
Customizable Document Watermarks yes yes yes
Secure Fence View no no yes
Document Access Expiry no yes yes
256-Bit SSL/TLS Encryption yes yes yes
Data at Rest Encryption

yes yes yes

Data Hosting & Infrastructure Security

Features

99.9% Uptime Guarantee

yes yes yes
ISO 27001 Certified yes yes yes
SOC 2 Certified no yes yes
SSAE 16 Certified no yes yes
Data Backup yes yes yes
Virus Scanning

no yes yes

Access Security

Features

Two-Factor Authentications

yes yes yes
Mobile Device Management yes yes yes
Granular User Permissions yes yes yes
Permission Groups yes yes yes
Access Expiration yes yes yes
Access Limitation by IP Address

no no yes

Accessibility & Ease Of Use

Features

No Plugins

no no yes
Scroll-Through Web-Based Document Viewer yes yes yes
Web-Based Excel Spreadsheets Viewer yes yes yes
iOS Application no yes yes
Android Application no yes yes
Mobile Device Interface no yes yes
User Interface Languages

English

English

English, Spanish, German, French, Russian, Turkish, Portugese, Chinese and Japanese

Search, OCR & Filters

Features

Search by Name

yes yes yes
Search by Content (Full Text Search) yes yes yes
OCR (Optical Character Recognition) no no yes
Filtering by Parameters

no no yes

Collaboration Features

Features

Basic Questions & Answers Module

no yes yes
Advanced Questions & Answers Module no no yes
Secure User Messaging no yes yes
New Document Email Notifications yes yes yes
Files & Folders Notes

no yes yes

Activity Tracking & Reporting

Features

Tracking of All User Activity

yes yes yes
Real-Time Audit Trail yes yes yes
Graphic Reports no yes yes
Exporting Reports to Excel yes yes yes
Tracking of Document Viewing Time yes yes yes
Scheduled Reports (Sending to Email)

no yes yes

Customization

Features

Branded User Interface

yes yes yes
Custom Domain no yes yes
Custom Login Page no yes yes
Custom User Invitation Letter yes yes yes
Custom Agreements for Accessing Data Room no no yes
Active Directory Integration no yes yes
Single Sign-On Integration no yes yes
Customer-Managed Encryption Keys no yes yes
Integrations Through APIs no yes yes
Custom Workflows and Features

no yes yes

Support & Services

Features

Business Hours Support

yes yes yes
24/7 Email Support yes yes yes
24/7 Phone & Email Support yes yes yes
Online Help Center no yes yes
Live Trainings no yes yes
Dedicated Project Manager no no yes
Data Room Archive on DVD or USB Drive yes yes yes
Translation Services no no yes
Support Languages

English

English, Spanish, French, German, Simplified Chinese, Japanese, Russian, Korean, Dutch, Portuguese

English, Spanish, German, French, Russian, Turkish, Portugese, Chinese and Japanese

Deployment Options

Features

Cloud (Web-Based)

yes yes yes
On-Premise (Installed) no no yes
Multiple Datacenter Locations

yes yes yes

Trial & Pricing

Features

Free Demo

yes yes yes
Free Trial 14-day trial 30-day trial 30-day trial
Price

ANNUAL: $200/month, 3 MONTH PLAN: $300/month, 1 MONTH PLAN: $400/month

$295/month

Negotiable

Company Info

Features

Established

2012

2005

2008

Locations United States Australia United States, Canada, Brasil, Turkey, UAE, Israel, United Kingdom, Germany, Russia, Cyprus, Ukraine, Hong Kong, Japan, India, China, Singapore
Employees no data 500 200
Clients

LogicMonitor, AppScale Systems, AcuFocus, Inc., PlantForm, Sovance, LLC, Strategic Finance, Tracon Pharmaceuticals, Ansible Works, Clean Diesel Technologies, Lastline, Inc, Inogen, The Corum Group, Stradling Yocca Carlson & Rauth

Exelon , 1&1 Internet, A1 Networks, AAPT, Aarburg School, ABB Schweiz, AbilityNet, Accuray Incorporated, ACD Groupe, Action for Children, Addison Fire, Aer Lingus, Aeronamic, Afinety Inc., AIDS Healthcare Foundation

EMAAR, PWC, BARCLAYS CAPITAL, LINKLATERS, BANK OF AMERICA, WELLS FARGO, EY, CITY, SHELL, DELOITTE, ALLEN & OVERY, UBC, KPMG, STARBUCKS, ROTHSCHILD